Knowledge
Customer Success
Azure Data Factory
Linux
Power Bi
IT Management & Advanced Computer Skills
SQL
Education & Experience
2018-2025
Reykjavik University
BS in Financial Engineering
2013 - 2017
The Commerical College of Iceland
Stúdentspróf - Matriculation Exam
2024 -
AGR - Lead Customer Success Manager Iceand/ROW
In my capacity, I am committed to nurturing and maintaining customer relationships, which encompasses forging ties with new clients and delivering unparalleled support to our current customers. My responsibilities include the seamless onboarding of new clients, guiding them through our offerings, and providing comprehensive support to guarantee their success and satisfaction. A crucial aspect of my role also involves assisting the sales team with sales and upselling opportunities that can propel our customers towards greater success.
Development and maintenance of a Power BI Template app connected to AGR.
AGR offers a powerful supply chain management software, AGR, equipped with exception management, inventory optimiser, and sales manager. Specialises in consulting, implementation and maintenance of supply chain management solutions and support in logistics through the AGR software.
2023 - 2024
AGR - Technical Consultant
Programming in SQL and using Power Bi to visualize the data.
AGR offers a powerful supply chain management software, AGR, equipped with exception management, inventory optimiser, and sales manager. Specialises in consulting, implementation and maintenance of supply chain management solutions and support in logistics through the AGR software.
2021 - 2023
Bilanaust ehf - Purchasing Specialist
Also known as procurement specialists. Responsible for procuring the company's supplies. Research and identify prospective suppliers, evaluate their offering against key business criteria and the required product specifications, and negotiate purchase agreements.
Portfolio
AGR Power BI APP
An easy to install and use Power Bi app that allows AGR´s customers access to inventory management insights with visuals that connect to the most useful inventory KPIs.